We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you informed of any changes.
What we collect
To operate our website it is essential to collect or process certain data, such as the following:
- When registering with us we may collect your full name and contact information such as your address, telephone number and email.
- When purchasing our online course we may collect personal information such as name, billing address, credit card details.
- We may know your IP address and information regarding your visits to our website for statistical purposes.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emailsabout new products, special offers, brochures or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone.
Global Language Training is committed to ensuring that your information is secure.We will ensure all data is protected by internal firewalls. All private data such as credit card information is transmitted using industry standard encryption. Once your transaction has been completed you card details are not stored and nor do we share customer details with any 3rd parties.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not provide your personal information to third parties for the purpose of direct marketing unless we have your permission. We may use your personal information to send you promotional information about third parties which we think you may find interesting.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A fee of £10 will be payable. If you would like a copy of the information held on you please email us.