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The Country Manager is the lead director for the entire institute in Antigua, Guatemala and is responsible for all teams and all functions including: International Programs, National Programs, Academics, and Maintenance & Security, as well as scheduling, training, sales, and client service. Accounting reports to the Country Manager on a dotted-line basis.

The Country Manager reports to the Chief Operating Officer of Maximo Nivel, who is based in Costa Rica. The Guatemala institute has a team ranging up to 50 people. The Country Manager works closely with Maximo Nivel's Executive Team and with their Country Manager counterparts in Costa Rica and Peru.

Qualifications:

• Bachelors Degree, MBA preferred

• Bilingual English/Spanish (required)

• At least 5 years professional experience; with minimum 3 years in a leadership role

• Business minded and very strong at managing details

• Clear understanding of running a full Profit & Loss and responsibility for revenue and costs

• Significant experience managing operations in hospitality, tourism, or study abroad programs

• Experience managing and leading teams especially in hospitality-type (24/7) environments

• Must be passionate about client service and delivering above-and-beyond client experiences

• Excellent computer skills including Excel, Word, PowerPoint, Google Docs, and CRM

Salary and Benefits:

• $2,000 - $4,000 per month + Monthly Bonus + Annual Bonus

• Generally speaking, the Country Manager works Monday - Friday 7:00AM 7:00PM with time for lunch; and whenever business needs dictate the Country Manager should be present.

• Whereas the Country Manager is not scheduled for weekends, the nature of our programs may require weekend work especially Sundays during peak times of the year.

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